Play at 23bd safely,
enjoy mindfully
23bd believes gambling is simply a form of entertainment. Use our responsible gaming tools to set your own limits and stay in control at all times.
Age Limit and Legal Responsibility
All services at 23bd are for adults only. We take a firm stance against underage gambling.
Age Verification Process
- Providing your date of birth at registration is mandatory
- NID or birth certificate verification in cases of suspicion
- Withdrawals are held until verification is complete
- Providing false information results in permanent account termination
What Parents Should Do
- Use parental control software on your devices
- Keep your login details away from your children
- Make your children aware of the harms of gambling
- Contact our support to enable family protection
Our Protection Tools
23bd provides powerful tools to help you stay in control of your gaming. Activate them at any time.
Deposit Limit
Set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately; increasing it requires a 24-hour wait.
Time-Out Break
Take a set break from 24 hours up to 6 weeks. During this time your account will be fully locked and no betting will be possible.
Self-Exclusion
Exclude yourself temporarily or on a long-term basis. You can choose from a minimum of 6 months up to a fully permanent exclusion.
Session Time Limit
Set a maximum time for each gaming session. When the time is up, you will automatically be prompted to take a break.
Loss Limit
Set a cap on how much you can lose within a given period. When the limit is reached, your session will end automatically.
Support Assistance
If you feel you may have a gambling problem, contact our 24/7 Bengali live chat support right away. We will help you with complete confidentiality.
Five Core Principles of Responsible Play
Responsible play at 23bd means more than just setting limits — it is an overall mindset. See gambling as entertainment, not as a source of income. After each session, ask yourself: am I playing for fun, or am I trying to win back money I lost? If it is the second, take a break immediately.
Set your budget in advance
Before you start playing, decide how much you can afford to spend and never go beyond that limit. Use 23bd's deposit limit feature to make this automatic. Keep in mind, the minimum deposit is just ৳300.
Do not chase losses
Placing more bets in an attempt to recover lost money is the biggest mistake you can make. The outcome of every game is completely random and has no connection to previous results. If you are losing, take a break.
Stay aware of time
Time passes quickly during a gaming session. Use session time limits and regular breaks. After each gaming session, spend time with family, have a meal, and get enough rest.
Do not play under stress
Gambling when you are feeling sad, angry, anxious, or stressed impairs your ability to make good decisions. Playing in that state greatly increases the chance of losses. Calm yourself down first.
Set a win limit too
When you have won a set amount, end the session and withdraw the money. Withdrawals take just 15 minutes to 2 hours — so it is easy to keep your winnings safe. If you keep playing out of greed, you may end up losing what you have won.
Signs of a Gambling Problem
Problem gambling tendencies develop gradually. If you or someone close to you shows the signs below, it is important to seek help.
Behavioural Signs
- Repeatedly spending more than your budget
- Placing more bets to try to recover lost money
- Hiding your gambling from family or friends
- Neglecting work, studies, or family responsibilities
- Taking out loans or selling belongings to fund gambling
Emotional Signs
- Feeling restless or irritable when not gambling
- Unable to sleep without gambling
- Constantly thinking about gambling
- Growing anxiety over financial problems
- Trying to stop gambling but being unable to
Do not hesitate to seek help
If any of the signs above appear, contact our 24/7 live chat support or activate self-exclusion directly from your account. You should also seek advice from a mental health professional. 23bd is here for you — not to judge, but to support.
How to Activate Self-Exclusion
Self-exclusion is a powerful tool that keeps you away from the platform temporarily or long-term. It only takes a few minutes to activate.
Log In
Log in to your 23bd account and go to "Account Settings".
Protection Menu
From the "Responsible Play" or "Gaming Limits" menu, select "Self-Exclusion".
Choose a Duration
6 months, 1 year, 5 years, or permanent exclusion — choose what suits your needs.
Confirm
As soon as you confirm, your account will be locked and you will receive a confirmation email.
Important Information About Self-Exclusion
- Once exclusion is activated, it cannot be lifted before the set period ends
- Your balance remains safe during exclusion and can be withdrawn once the period ends
- Account recovery is not possible in the case of permanent exclusion
- Promotional emails and notifications are stopped while exclusion is active
- If you need help, write to support: [email protected]
Safe Limits for Deposits and Withdrawals
For responsible financial management, 23bd has set specific limits. These keep you protected from overspending.
Minimum Deposit
The minimum deposit for every method is just ৳300. Deposits can be made via bKash, Nagad, Rocket, and bank transfer. Start small and understand your own limits.
Minimum Withdrawal
The minimum withdrawal is ৳1,000. Withdrawals take just 15 minutes to 2 hours. Withdrawing your winnings promptly is part of responsible financial decision-making.
How Deposit Limits Work
Set a daily, weekly, or monthly deposit limit from your account settings. Lowering a limit takes effect immediately, but increasing it requires a 24-hour cooling-off period — this protects you from impulsive decisions.
Help and Support Always at Your Side
A gambling problem is a health issue — not a weakness. Asking for help takes courage. At 23bd, we are ready to help you find the right path without judgment.
24/7 Live Chat Support
23bd's live chat is available in Bengali 24 hours a day, 7 days a week. Get immediate help on any topic — gambling problems, account limits, or self-exclusion. Start a chat from within the site.
Email Support
To seek help confidentially, email: [email protected] — we typically respond quickly and keep your information completely private.
Our Commitment
23bd makes your safety its highest priority as a secure and trustworthy platform. Your information is protected with SSL encryption. We ensure fair play and actively work to prevent problem gambling. Our goal is your long-term enjoyment — not just short-term profit.
Questions and Answers About Responsible Play
Answers to common questions about responsible gaming are provided here.
Enjoy the entertainment —
responsibly
Playing at 23bd is not just about hoping to win — it is an enjoyable experience. Enjoy our cricket betting, slots, and casino games, but always stay within your limits.